General Manager

About the role

The General Manager is responsible for managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and the general day-to-day matters.

Responsibilities

• Responsible for managing dispensary cashflow, staff, schedules, inventory, and customer relations.
• Serves as a role model and resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations.
• Coincides with the corporate retail team to ensure accurate information is communicated to dispensary staff.
• Drives the implementation of company programs by motivating and supporting the store team to develop and implement plans that meet objectives.
• Plans, identifies, and delegates responsibilities to the Assistant Dispensary Manager(s) and/or store-level team to ensure a smooth flow of operations within the company.
• Coincides and communicates operational goals to staff on a daily and weekly basis.
• Holds and leads team meetings to discuss location initiatives and upcoming changes through shift meetings and other means of consistent communication.
• Creates implementation plans to achieve both operational efficiency and optimal results.
• Solicits feedback to understand customer needs and the needs of the community.
• Provides all dispensary employees with training, coaching, feedback, and developmental opportunities.
• Affords assistance and support to upset customers by finding equitable solutions to each situation.
• Provides regular inventory, sales, and profitability reports to the corporate retail team.
• Maintains and responsible for accurate records of all dispensary activities including daily cash reconciliations, customer records, sales, deliveries and returns in accordance with local laws and regulations.
• Affords assistance and support during the interviewing process and candidate selection.

Requirements

• A high school degree or general education degree (GED) is required.
• A minimum of 2 years of experience as an Assistant Store Manager and/or Store Manager in retail or hospitality is required.
• At least 21 years of age.
• Professional and leads with integrity and honesty.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Demonstrated passion to serving the adult cannabis community.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• Highly proficient in MS Office Suite, including use of Smartsheet's.
• Strong operational skills in a customer-service environment.
• Ability to handle confidential and sensitive informa
• Able to stand up to 90% of the time.

Qualifications

• High school degree or general education degree (GED).
• Minimum of 2 years of experience as an Assistant Store Manager and/or Store Manager in retail or hospitality.
• At least 21 years of age.
• Professional and leads with integrity and honesty.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Demonstrated passion to serving the adult cannabis community.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• Highly proficient in MS Office Suite, including use of Smartsheet's.
• Strong operational skills in a customer-service environment.
• Ability to handle confidential and sensitive informa
• Able to stand up to 90% of the time.

Skills

• High school degree or general education degree (GED).
• Minimum of 2 years of experience as an Assistant Store Manager and/or Store Manager in retail or hospitality.
• At least 21 years of age.
• Professional and leads with integrity and honesty.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Demonstrated passion to serving the adult cannabis community.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• Highly proficient in MS Office Suite, including use of Smartsheet's.
• Strong operational skills in a customer-service environment.
• Ability to handle confidential and sensitive informa
• Able to stand up to 90% of the time.

Benefits

N/A

Pay

N/A

Schedule

N/A