General Manager

About the role

A General Manager at URGE FITNESS will lead a team to drive revenue and customer service, manage the club's operations, and foster a positive work environment.

Responsibilities

• Drive revenue and customer service
• Hire, train, and develop a highly effective sales team
• Generate leads through local outreach initiatives
• Set and hold team accountable to goals
• Manage the club's facilities and ensure they meet URGE FITNESS standards
• Manage member concerns and complaints
• Ensure the Sales Consultants' image is maintained
• Conduct daily club walk-throughs
• Meet with the management team daily to strategize
• Participate in staff meetings to reinforce team building and education

Requirements

• A record of success in driving revenue and customer service
• The ability to hire, train, and develop a highly effective sales team
• The ability to generate leads through local outreach initiatives
• A competitive personality with a desire to win
• A desire for personal/professional growth
• A team-oriented individual
• Computer proficiency in Microsoft Excel and Word
• General computer proficiency
• An outgoing personality
• An organized and professional demeanor
• Efficient and effective communication skills

Benefits

• Full-time availability including evening and weekend shifts
• Free gym membership for you and your family
• Tiered health benefits including medical, dental, and vision coverage
• Paid time off accrual
• Enrollment in a matching 401k
• Team builders, leadership, and development training
• Opportunities for advancement

Schedule

• Full-time (45+ hours)
• Available for evenings (up until 9pm weekdays)
• Available for weekends (up until 2pm)

Personal Profile

• Extremely neat, organized, detailed, and thorough
• Enjoys multitasking, adapting to changing situations, and working well with monthly performance goals
• Honest, friendly, fun, disciplined, and enjoys regular exercise
• Has an interest in personal education and development
• Takes feedback well and is coachable
• Works hard and does whatever it takes to get a job done right