General Manager

About the role

A General Manager at URGE FITNESS will lead a team to drive revenue and customer service, manage the club's operations, and foster a positive work environment.

Responsibilities

• Drive revenue and customer service
• Hire, train, and develop a highly effective sales team
• Generate leads through local outreach initiatives
• Set and hold team accountable to goals
• Manage the club's facilities and ensure they meet URGE FITNESS standards
• Proactively manage and resolve member concerns
• Ensure the Sales Consultants' image is maintained
• Conduct daily club walk-throughs
• Meet with the management team daily to strategize on achieving goals

Requirements

• A record of success in driving revenue and customer service
• The ability to hire, train, and develop a highly effective sales team
• A competitive personality with a desire to win
• A desire for personal/professional growth
• A team-oriented individual
• Computer proficiency in Microsoft Excel and Word
• General computer proficiency
• An outgoing personality
• An organized and professional demeanor
• Efficient and effective communication skills

Benefits

• 5 paid vacation days (cannot be used for first 6 months of employment)
• Sales GROWTH Bonus: Quarterly bonuses available if club is achieving required sales goals for both membership and personal training

Pay

• Compensation structure rewards dedication to revenue growth, team development, client retention, and personal growth

Schedule

• Full Time (45+ hours)
• Available for evenings (up until 9pm weekdays) and weekends (up until 2pm)

Qualifications

• Extremely neat, organized, detailed, and thorough
• Enjoys multitasking, adapting to changing situations, and works well with monthly performance goals
• Takes feedback well and is coachable
• Works hard and does whatever it takes to get a job done right

Skills

• Energy & Enthusiasm
• A Passion for Fitness
• A customer-focused environment
• Leadership and people management of large cross-functional teams
• Leading, coaching, and motivating teams to achieve goals and objectives

Benefits

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training