General Manager
UFC GYM · Edmond, OK · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with sections: About the role (maybe from GENERAL SUMMARY), Responsibilities (Essential Duties & Responsibilities), Requirements (Required Qualifications maybe), Benefits (list of benefits from bullet list), maybe Pay? Not present. Schedule? Not present. We must not include sections with placeholder text. Also we must not repeat job title. Remove boilerplate like "Apply today! We respond to all applications! This franchise is independently owned..." etc. Also remove duplicated lines. Must preserve all substantive information.
We need to parse the posting:
First line: "We Empower the Fighting Spirit in You! We Offer Employee discountsFree uniformsHealth insurance for eligible employeesOpportunity for advancementTraining & developmentBonus based on performance for eligible employeesCompetitive salaryDental insurance for eligible employeesEmployee discountsFlexible scheduleFree uniformsHealth insurance for eligible employeesOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insurance for eligible employeesWellness resources"
That's a list of benefits (some duplicates). We'll extract unique benefits: Employee discounts, Free uniforms, Health insurance for eligible employees, Opportunity for advancement, Training & development, Bonus based on performance for eligible employees, Competitive salary, Dental insurance for eligible employees, Flexible schedule, Paid time off, Tuition assistance, Vision insurance for eligible employees, Wellness resources.
We need to format as
- for benefits.
Then "GENERAL SUMMARY: ..." is about the role. We'll put under
About the role
withcontaining that summary. Then "Essential Duties & Responsibilities" heading: we need to capture the duties. It's a long paragraph with bullet-like sentences. We'll put under
Responsibilities
with- each duty.
We need to split duties into logical items. The text includes sections: Staffing & Development, Sales Execution..., Planning, Guest Experience/Team Member Experience (General Management). We can treat each sentence as a list item.
We'll extract each distinct duty sentence.
Let's list them:
- Recruit, interview, & hire department managers, supervisors, and front-line team members, reflecting the diversity and culture(s) of the community.
- Provide consistent accountability for direct reports and dotted line reports through training, coaching, conducting planning sessions, and performance reviews.
- Conduct ongoing team member training & development in order to engage and retain team members.
- Provides input on final approval on the hiring, dismissal, and discipline of all gym employees with support from the Vice Presidents.
- Create positive working conditions for team members and appropriate leadership, supervision, support, and feedback.
- Provides developmental coaching and guidance to all direct reports for long-term career growth.
- Conducts regular team member meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
- Maintain a fully engaged and high-performing team that aligns with company values and goals.
- Ensure execution of lead, appointment-setting, and guest goals to hit the financial targets set by the company.
- Responsible for ensuring 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching to new member sales.
- Leadership through accountability and performance management in order to execute monthly sales metrics and drivers.
- Proper documentation using company HR forms was sent to the Vice President of Sales and HR. (This sentence seems odd; maybe it's "Proper documentation using company HR forms was sent to the Vice President of Sales and HR." We'll keep as is.)
- Personal Production to ensure that the membership department hits their monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals.
- Participate and provide gym-specific input into the development of the gym's financial, expense, and operating plan.
- Develop monthly membership, fitness, and operations plans to meet financial and retention goals, with contributions from department heads and Vice Presidents.
- Collaborate with department heads and Vice Presidents to establish priorities and goals, including revenue goals and labor targets for the gym.
- Identify and plan the execution of improvement in the gym.
- Work with the Operations Manager and the Vice President of Operations to supervise and set priorities and goals directly with the Facilities Technician to deliver a great member experience.
- Provide input and report monthly financial results to the Vice President of Sales for the gym.
- Establish a fun, safe, healthy, and community-focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads.
- Be a role model for member service behavior by walking through the gym and collecting member feedback to identify training and development opportunities for team members.
- Resolve elevated concerns from gym members; provide on-the-spot coaching to prevent them from recurring.
- Monitor gym appearance and ensure problems are resolved in a timely manner.
- Perform regular reviews, edits and overtime approval in the Company’s Time & Labor system with assistance from department heads.
- Ensure that company policies, procedures, programs, and promotions are executed efficiently.
- Ensures the safety of employees, members, and gym property.
Also "ORGANIZATION RELATIONSHIPS:" maybe not a duty but could be included under Responsibilities or maybe separate section? The instruction: include a section only when posting has real specific content. Organization relationships is substantive. Could be its own section maybe "Organization". But we have limited headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Organization relationships could go under Responsibilities or maybe under About the role? Probably under Responsibilities as part of role. We'll include as a list item.
- The UFC Gym General Manager reports directly to the Vice President of Sales under a dotted-line reporting structure.
- The Assistant Manager and Membership Specialists report directly to the General Manager.
- The Operations Manager and Fitness Director have a dotted-line reporting structure to the General Manager, with direct reports to the Vice President of Operations and the Vice President of Fitness, respectively.
Now Required Qualifications: we have "Required Qualifications Knowledge, skills & abilities Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical / ratio skills knowledge of fitness industry. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. Strong and proven leadership, communication, time management, and analytical abilities and skills. Minimum certifications/educational level High School Diploma or GED required, Bachelor’s Degree preferred. Minimum Experience 2-3 years of progressive management experience supervising 3-10 employees. 3-5 years of sales or related experience. Physical Requirements Must be able to lift 50-120 lbs. and stand for up to 8-12 hours. Must have adequate transportation to and from work, to scheduled meetings, and/or to networking events."
We need to split into sections: maybe Requirements (knowledge, skills, abilities), Qualifications (education), Skills (maybe computer skills), but we can combine. The instruction: prefer a few substantive sections over many thin ones. So we could have one section "Requirements" covering all qualifications, skills, experience, physical requirements. Or we could separate into Requirements and Qualifications. But we need to use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have Benefits already. We have About the role. Responsibilities. For the rest, we could put Requirements (covering knowledge, skills, abilities, experience). Qualifications (education). Skills (maybe computer skills). But we might avoid thin sections. Let's see content:
- Knowledge, skills & abilities: Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical / ratio skills knowledge of fitness industry. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. Strong and proven leadership, communication, time management, and analytical abilities and skills.
That's a mix of skills and abilities.
- Minimum certifications/educational level: High School Diploma or GED required, Bachelor’s Degree preferred.
- Minimum Experience: 2-3 years of progressive management experience supervising 3-10 employees. 3-5 years of sales or related experience.
- Physical Requirements: Must be able to lift 50-120 lbs. and stand for up to 8-12 hours. Must have adequate transportation to and from work, to scheduled meetings, and/or to networking events.
We could make sections: Requirements (knowledge, skills & abilities + experience), Qualifications (education), Skills (computer skills). But computer skills is part of knowledge, skills & abilities. Might be redundant.
Better: Use Requirements for knowledge, skills & abilities and experience. Use Qualifications for education. Use Skills maybe not needed. But we need to avoid thin sections; if we put only education under Qualifications, that's thin but still substantive. Could combine education and experience under Requirements and skip Qualifications. But we need to follow instruction: include a section only when posting has real specific content. If we omit Qualifications, that's fine. We'll have About the role, Responsibilities, Requirements, Benefits. That's four sections.
Now Requirements section: we need to include knowledge, skills & abilities, experience, physical requirements. We'll format as
- items. Let's list items for Requirements: - Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical / ratio skills; knowledge of fitness industry. - Strong organizational skills and customer service orientation with proven results. - Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. - Strong and proven leadership, communication, time management, and analytical abilities and skills. - 2-3 years of progressive management experience supervising 3-10 employees. - 3-5 years of sales or related experience. - High School Diploma or GED required; Bachelor’s Degree preferred. - Must be able to lift 50-120 lbs. and stand for up to 8-12 hours. - Must have adequate transportation to and from work, to scheduled meetings, and/or to networking events. We could also include "Minimum certifications/educational level" as above. Now Benefits section: list unique benefits. Let's deduplicate list: From the benefits string: Employee discounts (appears twice), Free uniforms (twice), Health insurance for eligible employees (twice), Opportunity for advancement (twice), Training & development (twice), Bonus based on performance for eligible employees (once), Competitive salary (once), Dental insurance for eligible employees (once), Flexible schedule (once), Paid time off (once), Tuition assistance (once), Vision insurance for eligible employees (once), Wellness resources (once). We'll output each as
- .
Now About the role: The GENERAL SUMMARY paragraph: "The General Manager has overall responsibility for effectively managing all membership, fitness, and operational functions within the gym to achieve financial success and provide the best member and team member experience. The General Manager recruits, hires, trains, and develops a diverse, high-performance team that delivers on UFC Gym goals and reflects its values."
We'll put that in
. Now Responsibilities: we need to output
- for each duty. We'll include organization relationships items as well. Let's compile duties list (including organization relationships). Ensure no duplication. List: 1. Recruit, interview, & hire department managers, supervisors, and front-line team members, reflecting the diversity and culture(s) of the community. 2. Provide consistent accountability for direct reports and dotted line reports through training, coaching, conducting planning sessions, and performance reviews. 3. Conduct ongoing team member training & development in order to engage and retain team members. 4. Provides input on final approval on the hiring, dismissal, and discipline of all gym employees with support from the Vice Presidents. 5. Create positive working conditions for team members and appropriate leadership, supervision, support, and feedback. 6. Provides developmental coaching and guidance to all direct reports for long-term career growth. 7. Conducts regular team member meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. 8. Maintain a fully engaged and high-performing team that aligns with company
- each duty.
We need to split duties into logical items. The text includes sections: Staffing & Development, Sales Execution..., Planning, Guest Experience/Team Member Experience (General Management). We can treat each sentence as a list item.
We'll extract each distinct duty sentence.
Let's list them:
- Recruit, interview, & hire department managers, supervisors, and front-line team members, reflecting the diversity and culture(s) of the community.
- Provide consistent accountability for direct reports and dotted line reports through training, coaching, conducting planning sessions, and performance reviews.
- Conduct ongoing team member training & development in order to engage and retain team members.
- Provides input on final approval on the hiring, dismissal, and discipline of all gym employees with support from the Vice Presidents.
- Create positive working conditions for team members and appropriate leadership, supervision, support, and feedback.
- Provides developmental coaching and guidance to all direct reports for long-term career growth.
- Conducts regular team member meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
- Maintain a fully engaged and high-performing team that aligns with company values and goals.
- Ensure execution of lead, appointment-setting, and guest goals to hit the financial targets set by the company.
- Responsible for ensuring 50% of guest conversion, 40% Ultimate Mix, and 25% attachment of point of sale private coaching to new member sales.
- Leadership through accountability and performance management in order to execute monthly sales metrics and drivers.
- Proper documentation using company HR forms was sent to the Vice President of Sales and HR. (This sentence seems odd; maybe it's "Proper documentation using company HR forms was sent to the Vice President of Sales and HR." We'll keep as is.)
- Personal Production to ensure that the membership department hits their monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals.
- Participate and provide gym-specific input into the development of the gym's financial, expense, and operating plan.
- Develop monthly membership, fitness, and operations plans to meet financial and retention goals, with contributions from department heads and Vice Presidents.
- Collaborate with department heads and Vice Presidents to establish priorities and goals, including revenue goals and labor targets for the gym.
- Identify and plan the execution of improvement in the gym.
- Work with the Operations Manager and the Vice President of Operations to supervise and set priorities and goals directly with the Facilities Technician to deliver a great member experience.
- Provide input and report monthly financial results to the Vice President of Sales for the gym.
- Establish a fun, safe, healthy, and community-focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads.
- Be a role model for member service behavior by walking through the gym and collecting member feedback to identify training and development opportunities for team members.
- Resolve elevated concerns from gym members; provide on-the-spot coaching to prevent them from recurring.
- Monitor gym appearance and ensure problems are resolved in a timely manner.
- Perform regular reviews, edits and overtime approval in the Company’s Time & Labor system with assistance from department heads.
- Ensure that company policies, procedures, programs, and promotions are executed efficiently.
- Ensures the safety of employees, members, and gym property.
Also "ORGANIZATION RELATIONSHIPS:" maybe not a duty but could be included under Responsibilities or maybe separate section? The instruction: include a section only when posting has real specific content. Organization relationships is substantive. Could be its own section maybe "Organization". But we have limited headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Organization relationships could go under Responsibilities or maybe under About the role? Probably under Responsibilities as part of role. We'll include as a list item.
- The UFC Gym General Manager reports directly to the Vice President of Sales under a dotted-line reporting structure.
- The Assistant Manager and Membership Specialists report directly to the General Manager.
- The Operations Manager and Fitness Director have a dotted-line reporting structure to the General Manager, with direct reports to the Vice President of Operations and the Vice President of Fitness, respectively.
Now Required Qualifications: we have "Required Qualifications Knowledge, skills & abilities Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical / ratio skills knowledge of fitness industry. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. Strong and proven leadership, communication, time management, and analytical abilities and skills. Minimum certifications/educational level High School Diploma or GED required, Bachelor’s Degree preferred. Minimum Experience 2-3 years of progressive management experience supervising 3-10 employees. 3-5 years of sales or related experience. Physical Requirements Must be able to lift 50-120 lbs. and stand for up to 8-12 hours. Must have adequate transportation to and from work, to scheduled meetings, and/or to networking events."
We need to split into sections: maybe Requirements (knowledge, skills, abilities), Qualifications (education), Skills (maybe computer skills), but we can combine. The instruction: prefer a few substantive sections over many thin ones. So we could have one section "Requirements" covering all qualifications, skills, experience, physical requirements. Or we could separate into Requirements and Qualifications. But we need to use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have Benefits already. We have About the role. Responsibilities. For the rest, we could put Requirements (covering knowledge, skills, abilities, experience). Qualifications (education). Skills (maybe computer skills). But we might avoid thin sections. Let's see content:
- Knowledge, skills & abilities: Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical / ratio skills knowledge of fitness industry. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. Strong and proven leadership, communication, time management, and analytical abilities and skills.
That's a mix of skills and abilities.
- Minimum certifications/educational level: High School Diploma or GED required, Bachelor’s Degree preferred.
- Minimum Experience: 2-3 years of progressive management experience supervising 3-10 employees. 3-5 years of sales or related experience.
- Physical Requirements: Must be able to lift 50-120 lbs. and stand for up to 8-12 hours. Must have adequate transportation to and from work, to scheduled meetings, and/or to networking events.
We could make sections: Requirements (knowledge, skills & abilities + experience), Qualifications (education), Skills (computer skills). But computer skills is part of knowledge, skills & abilities. Might be redundant.
Better: Use Requirements for knowledge, skills & abilities and experience. Use Qualifications for education. Use Skills maybe not needed. But we need to avoid thin sections; if we put only education under Qualifications, that's thin but still substantive. Could combine education and experience under Requirements and skip Qualifications. But we need to follow instruction: include a section only when posting has real specific content. If we omit Qualifications, that's fine. We'll have About the role, Responsibilities, Requirements, Benefits. That's four sections.
Now Requirements section: we need to include knowledge, skills & abilities, experience, physical requirements. We'll format as