General Manager

Key Responsibilities

• Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
• Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
• Culture: Maintain a fun, safe, and community-focused environment for both members and staff.
• Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
• Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
• Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.
• Operations & Member Experience: Brand Standards: Be a visible role model on the floor, gather member feedback, and ensure the gym remains in top-tier condition.
• Solution: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
• Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications

• Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.
• Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
• Education: High School Diploma or GED required; bachelor’s degree preferred.
• Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.

Benefits

• Competitive Salary & Performance Bonuses
• Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
• Work-Life Balance: Paid Time Off (PTO) and flexible scheduling
• Growth: Tuition assistance and opportunities for career advancement
• Perks: Free uniforms, employee discounts, and wellness resources

Pay

$65,000.00 - $95,000.00 per year