General Manager

Responsibilities

• Promotes and protects the TWO MEN AND A TRUCK brand
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Determines staffing requirements, interview, hires and trains new employees, or oversees these processes
• Responsible for employee accountability and adherence to franchise and system standards and policies
• Directs employee scheduling and dispatch of movers and drivers
• Responsible for employee development and corrective action programs
• Oversees all workers compensation and unemployment claims
• Captains fleet maintenance and equipment inventory programs
• Ensures compliance with all DOT regulations and FMCSA guidelines
• Handles customer concerns and oversees damage resolution process
• Responsible for being the “on-call” emergency contact outside of normal business hours
• Participates in regular training and development programs offered through STICK MEN UNIVERSITY to further the knowledge of the system
• Actively participates in community, industry or other relevant associations

Requirements

• Bachelor’s Degree in business, management, or other related field is preferred
• A minimum of 3 years of business, management, or other relevant experience is required
• TWO MEN AND A TRUCK or moving industry experience is preferred

Skills

• Extensive knowledge of TWO MEN AND A TRUCK system policies, procedures, and industry
• Excellent oral and written comprehension and communication skills
• Excellent organizational and time management skills
• Demonstrated ability to lead by example to motivate, develop, and direct people
• Strong decision making ability
• Understanding of and commitment to customer service and the TWO MEN AND A TRUCK core values
• Must be proficient with the following Microsoft applications: Excel, Word, Outlook

Pay

Pay range: $70,000 - $80,000 annually

Schedule

Full-time

Work Location

In person