General Manager

About the role

Sparrows Point Country Club, located in Dundalk, MD, is pleased to announce an excellent career opportunity for a Full-Time General Manager. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Responsibilities

• Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA, and other professional associations.
• Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility’s physical assets and each facility.
• Coordinates marketing programs to promote the facility’s services to potential customers.
• Ensures the highest standards for food and beverage service on the property.
• Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but are not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
• Assures that effective orientation and training are given to each new associate.
• Develops ongoing training programs.

Requirements

• Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands

• Regularly stands, walks, and sits.
• Occasionally, may climb, balance, stoop, kneel, crawl, crouch, taste, or smell.
• Regularly uses hands to finger, feel, or handle, reaches with arms and hands, talks or hears.
• Occasionally lifts to 50 pounds.

Environment/Noise

• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job.
• Knowledge of Microsoft Office applications.

Pay

Annual compensation: $110,000 to $120,000 (Depending on Experience)

Benefits

• 401(k) Retirement Plan
• Health and Dental Care
• Vision Benefit
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts and Health Savings Account (HSA)
• Legal Assistance
• Paid Time-Off