General Manager

About the role

As a General Manager, you will be responsible for leading the day-to-day store and financial operations of a multi-million dollar business. You will receive in-depth training on all facets of the business while shadowing some of our most experienced General Managers.

Responsibilities

• Directly supervises and bears responsibility for all aspects of store operations for multiple shifts
• Ensures "best in class" service is extended to all guests
• Learns and delivers programs to maximize the guest experience
• Engages in educating guests about the Little General offer
• Leads in developing and deploying a mix of skill sets, including marketing strategies, technology troubleshooting, financial analysis/reporting, sales tactics, leadership methodologies, workforce planning, inventory management, supply chain solutions, vendor management, recruiting approaches, human resource functions, and safety compliance
• Works opposite hours to the Assistant Manager
• Communicates effectively with Retail Leadership, HR, Marketing, Accounting, IT, Maintenance, and Legal teams
• Maintains staffing levels to meet Little General standards of business readiness
• Maintains Little General interior and exterior image standards
• Ensures all required health and safety policies are met

Requirements

• 18+ years of age
• 3+ years' recent experience in retail, restaurant/foodservice, or hospitality industry
• 3+ years' recent experience directly supervising staff
• Any equivalent combination of education and experience

Qualifications

• Ability to work at any location within a 30-mile radius of your home

Skills

• Customer service-driven and dedicated
• Adaptable, accepting, and accountable

Benefits

• Weekly Pay
• Quarterly Bonus Potential
• Ongoing Leadership Development & Training
• 401K Matching
• Affordable Healthcare Insurance
• Paid Time Off
• Healthy Meal Perks
• Fuel & Store Discounts
• Tuition Reimbursement up to $2500
• Pet & Life Insurance Programs
• Aggressive Referral Bonus Program
• Internal Preference for Promotions

Pay

Pay Range: $41,000 - $45,000 Base Base compensation for Little General is based on many factors such as experience, store location, and sales volume of the store. This can result in a wide range of pay. Bonuses are paid out quarterly. The bonus pool is calculated based on store profit factors. The General Manager and Assistant Manager(s) both receive bonuses, with the General Manager receiving 60% of the bonus pool.

Schedule

Day Shift: 6 AM - 4 PM (1st Shift) Monday through Friday, with weekend on-call availability expected. Expected 50-hour work week. Overtime Exempt Status.