General Manager

About the role

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Essex, NJ, supporting the Essex County.

Responsibilities

• Continuously builds relationships with employees, clients, union partners, and the local community.
• According to location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Sure services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev’s corporate safety standards.
• Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.
• Performs other duties as required.
• Travel requirement outside of immediate area: 10%

Qualifications

• Completion of a four-year degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation, or related field or equivalent business experience preferred.
• At least five years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Thorough knowledge of relevant federal and state employment laws.
• Trouble shooting and problem solving skills.
• Knowledge of relevant transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budgets.
• Working knowledge and proficiency with Microsoft Office Suite.
• Intermediate level understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, strong attention to detail.
• Ability to navigate labor relations issues and work effectively with union partners, including labor grievances and negotiations.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to DOT drug testing and physical if applicable.

Benefits

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental, and vision, life insurance, short-term disability, voluntary long-term disability.

Physical Requirements

• The essential functions of this position require the ability to:
• Work outside in varying temperature, weather, and humidity conditions - 100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to file or equipment stored at ground level.
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes, and noise.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.

Job Category

General Managers

Job Type

Full Time

Req ID

6863

Pay Group

VDD

Cost Center

163