General Manager
About the Company & Culture
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.
Life at Tory Burch
- Purpose-led company on an exciting growth journey with the best Retail Team in the industry
- Welcoming and inclusive culture — everyone is empowered to make a difference
- Competitive pay and rewards for high performance
- Benefits supporting mental and physical health, financial security, and overall wellness
- Generous employee discount and access to exclusive special offers
- Retail Excellence Programs in Styling, Coaching, Brand Ambassador, and supportive Retail Leaders for development
- Opportunities to give back through the Tory Burch Foundation and paid volunteer days
About the Role
You are the ultimate ambassador of our brand. You’re accountable for creating a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. This requires a constant balancing of priorities, including strategic, operational & leadership excellence with an authentic approach. A sense of humor is a plus!
Day in the Life
The typical day is… atypical. You might be overseeing the development of clientele relationships and driving business initiatives, setting clear goals and expectations and holding people accountable to high standards of excellence, or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.
Requirements
- B.A. in Business or Other Fashion-Related Discipline
- Five years of experience at the General Manager level
- Proven Track Record of Success
Why Join Our Team
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence.
How We Work Together
- Adaptable – We change before we have to
- Entrepreneurial – We own it
- Collaborative – There’s no “I” in Tory
- Client & Brand Focused – We put ourselves in Tory’s shoes
- Live the Values – We show up for each other
- Functional Expertise – We’re constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation
The compensation range for this position is $85,000.00 – $105,000.00 USD. Our offer will be based on your relevant experience and work location.
Benefits
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Highlights of key benefits are available to all eligible Tory Burch team members.