Jobs · Management · Massachusetts

General Manager

The Wendy's Company · New Bedford, MA · 3 wk ago
ManagementFull-time

About the role

As a General Manager, you oversee all people and operations for your Wendy’s restaurant. You are expected to create and sustain a fun, inviting work environment and model Wendy’s core values every day. You and your leadership team will work together to build a culture of consistency and performance that drives customer service, training and development, sales & profit growth, and accountability across the entire restaurant team. You run the show and are responsible for managing the P&L to control costs and achieve specified profit targets by identifying areas of opportunity in revenue growth, customer service, and process improvement.

Responsibilities

  • Oversee all people and restaurant operations
  • Create and sustain a fun, inviting work environment
  • Model Wendy’s core values daily
  • Build a culture of consistency and performance
  • Drive customer service, training and development, sales & profit growth, and accountability
  • Manage the P&L to control costs and achieve profit targets
  • Identify opportunities for revenue growth, customer service improvement, and process improvement

Requirements

  • Minimum of three years of experience leading people
  • Demonstrated ability to lead and manage operations in a fast‑paced environment
  • Flexible work availability
  • Commitment to promoting proper procedures and a culture of food safety

Benefits

  • Medical, vision, dental, and HSA coverage
  • 401(k) with employer match
  • Paid time off
  • Free meals while working
  • 50% friends and family discount on days off
  • Best‑in‑class restaurant leadership training program
  • Internal career‑growth pipeline to advance to the next level

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