General Manager
The Talent Shop · Dickerson, MD · 6 days ago
ManagementFull-time
Key Responsibilities
- Oversee all day-to-day operations of the beer garden and event spaces, ensuring a seamless, high-quality guest experience
- Lead, coach, and develop a seasonal team, including hiring, training, scheduling, and performance management
- Maintain service, cleanliness, and safety standards, ensuring compliance with all health and regulatory requirements
- Manage inventory, vendor relationships, and cost controls to achieve financial targets
- Monitor financial performance, including P&L, labor, and revenue optimization
- Develop and execute a robust, revenue-driving events calendar including live music, themed activations, private events, and community gatherings
- Oversee all aspects of event execution from concept to post-event analysis to ensure memorable guest experiences
- Collaborate with vendors, entertainers, and partners to deliver high-quality programming and operational excellence
- Manage bookings, event logistics, and on-site coordination for both public and private events
- Lead local marketing strategy across digital, social, and grassroots channels to drive traffic, awareness, and repeat business
- Develop and execute creative campaigns tied to seasonal programming, food & beverage offerings, and special events
- Partner with ownership and creative teams on brand positioning, storytelling, and promotional initiatives
- Analyze marketing performance and adjust strategies to increase guest engagement and revenue
- Serve as an ambassador for Client, actively building relationships with local businesses, farms, ??????ans, and community groups
- Identify and cultivate partnerships that drive community involvement, cross-promotion, and new business opportunities
- Represent the venue at local events and networking opportunities to deepen brand presence and visibility
- Develop initiatives that position the property as a true community hub, fostering strong repeat and referral business
Qualifications
- 5+ years of General Manager or senior leadership experience in hospitality, beer garden, restaurant, or event-driven venue
- Proven success in event programming, marketing strategy, and community engagement
- Strong financial acumen with experience managing budgets and driving profitability
- Hands-on leadership style with the ability to thrive in a fast-paced, seasonal environment
- Exceptional interpersonal and relationship-building skills
- Experience with outdoor, high-volume, or seasonal concepts strongly preferred