General Manager

Responsibilities

• Building effective teams and developing talent.
• Driving engagement by collaborating with the Area Director and Store Managers.
• Communicating effectively with staff, Area and Regional Directors, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on the sales floor.
• Improving results by identifying and achieving payroll and sales goals for the success of the store.
• Managing payroll expenses and labor plans efficiently and effectively.

Qualifications

• You love to engage with people. You’re the person who strikes up a conversation and makes a connection.
• You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
• You have at least ten years of leadership and coaching experience where you’ve focused on developing and nurturing your team to achieve goals together.
• You have successfully guided great employees career growth and development.
• You take communication to a new level. Whether it’s written or oral communication skills, you are a master.
• You understand retail is an ever-changing industry and you possess strong time management and organizational skills to lead your store team to achieve excellent results.
• You have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions.
• You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
• You take pride in your work. It’s your store! You want to delight the people around you and can’t wait to share that at The Container Store!