General Manager

About the role

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

Responsibilities

• Leadership and operational oversight of multiple parking accounts.
• Maintain existing client relationships and supervise full‑time and part‑time employees.
• Provide supervision and oversight to team members assisting with daily operations of the parking system, monitoring lots, dispatching and assigning team members, assisting customers, responding to parking issues, and assisting with hiring, training and evaluating staff.
• Plan, develop, and administer on‑street and off‑street parking facilities and programs, strategies, goals, objectives, and priorities; participate in long‑range planning of activities and programs related to public parking facilities and on‑street parking areas.
• Recommend and implement policies and procedures.
• Conduct long‑range planning activities and make recommendations for service improvements to leadership; establish required service levels and anticipate labor requirements.
• Select, assign, monitor, evaluate, and provide professional and technical guidance to staff engaged in the management of operations.
• Submit budget recommendations; monitor expenditures; effectively communicate budget variances to leadership.
• Promote safety to ensure that the unit follows policies and procedures.
• Maintain audit controls within the unit.
• Project manage equipment installations, equipment RFPs, facility improvements and operational enhancements for facilities.

Skills

• Knowledge of word processing, spreadsheet, and database applications.
• Ability