General Manager

Job Requirements

• Taco Buddha Leadership
• Exempt status
• Variable Medical insurance plans available
• Dental/Vision Insurance available
• Profit sharing
• Industry leading paid time off policy

Essential Duties And Responsibilities

• Represents and exemplifies Taco Buddha’s core values and spirit
• Promotes a cooperative effort and team spirit with high morale among employees
• Customers are THE priority
• Location ambassador for customer satisfaction
• Models best-in-class hospitality and coaches the team to deliver the same
• Approaches all solutions from customer’s viewpoint as a customer advocate
• Evaluates dine-in hybrid ordering and online ordering/to-go metrics and leverages opportunities to enhance customer satisfaction
• Coaching style leadership with an effective delegation approach
• Communicates expectations clearly and has consistent follow-ups with team members
• Delegates to team members to attain results without micro-managing
• Helps with duties of other employees (e.g., host, counter, bar, dining, curbside/to-go)
• Places a priority on proper training of new team members by following training processes (before scheduling that employee for a regular shift)
• Excels in nuts-and-bolts duties required for Taco Buddha’s sustained business growth
• Schedules team members to meet business needs
• Ensures proper store opening/closing procedures
• Drives compliance with safety, security, and sanitation standards
• Ensures facility cleanliness by following and delegating proper cleaning processes
• Ensures facility and equipment maintenance is performed as needed
• Complies to food safety requirements by state and local authorities and the ability to inspire direct reports to oversee that requirement
• Ensures proper inventorying and ordering of non-alcoholic and alcoholic beverages and maintaining cost of goods targets
• Very proficient with ERP system
• Ensures cash handling accuracy per policy and procedure
• Performs daily inspections and periodic audits to check safety of equipment and facility
• Ensures accurate and detailed manager logbook entries to pass on compliance of all nuts-and-bolts duties
• Leads and creates initiatives to drive sales/profit and store performance
• Collaborates with Marketing Manager to keep Taco Buddha in the forefront of customer’s minds with trendy marketing campaigns
• Supports BOH operations manager with food cost control

Minimum Qualifications

• 5+ years of previous restaurant management experience
• High-level understanding of training and employee development concepts
• Understanding of and comfortable working with digital/computerized equipment and platforms such as a POS, scheduling software and office reporting with Microsoft Office suite software
• Ability to lead and foster teamwork with proper motivation style
• Oral and written communication skills
• Excellent with time management
• Manager ServSafe Certification after 90 days of employment