General Manager

Position Overview

The role of the General Manager is to manage the day-to-day sales operations of the studio, as well as grow the studio revenue and membership by bringing new members to experience our offering and sell memberships. You will be the face of the StretchLab brand to the Center City. You are also responsible for retaining current members through communication, coordination, and excellent customer service. Fitness knowledge or background is preferred but not required!

Requirements

• Membership or Commissioned Sales Experience Required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Coachable and eager to grow professionally & personally
• Able to learn and use the Club Ready software system
• Able to stand or sit for up to 8 hours throughout the workday
• Required to clean & maintain a clean workplace environment
• Must be have excellent communication skills in person, via phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

Responsibilities

• Manage and execute the sales process of lead generation, follow up, and close
• Book and confirm intro stretches
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the studio while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned

Compensation & Perks

• Competitive compensation
• Free Stretches
• Bonuses paid on revenue
• Opportunity for growth
• Ongoing training