General Manager

About Us

At Cloud Cannabis / Stash Ventures, we are a vertically integrated cannabis company in the Midwest with a mission to become one of the most knowledgeable and capable in the region. Through our companies—High Minded, Timber Cannabis Co., and Cloud Cannabis Co.—we offer opportunities for growth, learning, and personal development. Our core values—Connect, Care, Be Authentic, Inspire, and Drive the Business—guide us to better ourselves and the communities we serve. We prioritize education, diversity, and inclusion for both employees and customers, and we are committed to delivering consistent, reliable, high-standard products and services while giving back to our communities.

Responsibilities

• Ensure the dispensary's compliance with security, inventory, and local and state regulations.
• Manage and inspire internal staff to deliver the highest level of customer service.
• Ensure the safety and satisfaction of every customer and employee.
• Provide education and development for staff on medical cannabis strains, edibles, concentrates, and consumption mechanisms.
• Set sales, service, and profit goals and lead staff to exceed them.
• Work closely with Inventory Specialist and Procurement Manager to procure an adequate supply of quality products.
• Fulfill staffing needs and coordinate scheduling.
• Communicate with and coach staff regularly to maintain excellence in service and labor practices.
• Read, analyze, and interpret documents related to dispensary performance, business periodicals, professional journals, safety, security, technical procedures, and governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Develop operations plans and implement and manage dispensary policies and procedures.
• Document financial, inventory, and customer trends; maintain sales and purchasing reports.
• Manage and maintain dispensary sales and inventory management software.

Requirements

• Bachelor's degree in Business or related experience.
• Five years of experience in a retail management environment.
• Excellent customer communication and service skills.
• Strong interpersonal communication and conflict resolution skills.
• Passionate about serving the Michigan cannabis community.
• Strong accounting, math, and computer skills.
• Must be at least 21 years old.
• Must be able to accommodate scheduling expectations, including weekends, holidays, and evening hours.