General Manager
About the role
OUR CORE PURPOSE: As an expression of God’s love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
General Summary The General Manager of Lulu's Kitchen is responsible for the overall leadership, management, profitability, and operational success of the entire Lulu's Kitchen facility. This position provides direct oversight of all front-of-house and back-of-house operations, including dining service, drive-thru operations, catering services, coffee and beverage operations, food production, inventory management, staff development, guest experience, facilities oversight, financial performance, and strategic growth initiatives. This role combines the hands-on operational leadership of a restaurant manager with the strategic business leadership. The General Manager is responsible for creating an exceptional guest experience while driving operational excellence, financial performance, employee engagement, and community impact. The ideal candidate is a servant leader who thrives in a fast-paced environment, is passionate about hospitality, demonstrates strong business acumen, and can effectively lead a diverse team while ensuring Lulu's Kitchen remains a premier dining and catering destination. St. Matthew’s House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.
Responsibilities
- Operational Leadership: Direct and oversee all daily operations of Lulu's Kitchen. Lead all front-of-house and back-of-house departments