General Manager
About the role
The manager is responsible for the performance and success of the studio. The role encompasses everything involved in running the day-to-day operations of the SPENGA studio, from maintaining the books to the development and promotion of the SPENGA brand. Upon opening, the general manager may also serve as the sales manager, responsible for membership sales and building business at the franchise.
Responsibilities
- Manage and exceed sales and retention expectations.
- Oversee all operational aspects of the business, including ordering supplies, equipment maintenance, payroll, scheduling, and cleanliness.
- Lead, train, motivate, and manage all staff to represent SPENGA.
- Sell memberships and retail.
- Retain and increase client participation.
- Submit accurate and timely reports.
- Plan and promote entertaining and productive events through community outreach and business partnerships.
- Act as a SPENGA ambassador, promoting, selling, and enhancing the SPENGA culture in and out of the studio.
Qualifications
- Strong management and leadership abilities.
- Ability to create a successful environment for staff and clients.
- Previous sales experience required; fitness industry or high-end goods & services preferred.
- Willingness to learn and adapt to SPENGA’s fitness philosophy.
- Contagious, upbeat personality.
- Motivation and drive.
- Excellent customer service and sales skills.
Benefits
- Commission opportunities.
- Free employee membership.
- SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit).
- Exciting, social, and positive working environment.
- Like-minded team members.
- Team building activities and social events.
- Community-driven focus.
- Additional perks, including employee discounts and paid time off.
About SPENGA
SPENGA is an exciting, rapidly growing company with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, combining all three into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community—and the strength of our community starts with our SPENGA teams.