General Manager

About the role

The General Manager maximizes hotel value by achieving revenue growth, expense control, excellent guest service and maximization of human resources. The General Manager develops and/or maintains all hotel operations consistent with Olympia Hotel Management values and standards.

Responsibilities

• Achieve revenue growth, expense control, and excellent guest service
• Maintain and develop hotel operations according to Olympia Hotel Management values and standards
• Exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service
• Multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through
• Identify, recommend, and implement best practices, handle confidential and sensitive information appropriately, and manage stress to meet business demands
• Utilize technology to enhance organizational efficiency and train others to perform tasks efficiently and safely

Requirements

• Necessary skills: Effective listening and communication, initiative, ability to work independently and in teams, and the ability to lead by example
• Skills Required: Leadership, customer service, people skills, communication skills, problem-solving & analytical skills, judgment & discretion, organizational & time management skills, aptitude & adaptability, composure, attention to detail, computer skills/ technical aptitude, training

Qualifications

• Minimum of 5 years of leadership, management or supervisory experience preferred
• College degree and/or equivalent work experience required

Benefits

• Health Coverage That Works for You: Up to 80% towards individual health plans, affordable dental and vision insurance, FSA and HSA options
• Secure Your Future: 401K plan and discretionary yearly match
• Paid group term life insurance for select positions, 50% shared cost short-term disability, and employee paid life insurance
• PTO plan and 7 paid holidays
• Earned wage access program
• Exclusive hotel travel discounts as a member of the team

Pay

$140,000-$160,000 per year plus a quarterly bonus plan

Schedule

Not specified