General Manager

Key Responsibilities

• Oversee day-to-day operations with the owner, ensuring efficiency, adherence to quality standards, and optimal use of resources.
• Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
• Lead and mentor a team of Tile and Grout Restoration Technicians and support staff to foster a collaborative and high-performing culture.
• Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.
• Prepare estimates for customers and explain Sir Grout processes and how we will resolve their issues.
• Manage the company's financial health, including budgeting, forecasting, and cost control measures.
• Ensure compliance with industry regulations, safety standards, and company policies.

Requirements

• Proven Leadership Experience: Demonstrated success in a leadership role within the service industry, preferably in home services or related construction fields.
• Industry Knowledge: Familiarity with tile and grout restoration services or a similar construction/flooring/tiling industry.
• Strategic Thinker: Ability to develop and execute strategic plans to drive company success.