General Manager
Sir Grout Greater Chester County · Alpharetta, GA · Yesterday
ManagementFull-time
Key Responsibilities
- Oversee day-to-day operations with the owner, ensuring efficiency, adherence to quality standards, and optimal use of resources.
- Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
- Lead and mentor a team of Tile and Grout Restoration Technicians and support staff to foster a collaborative and high-performing culture.
- Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.
- Prepare estimates for customers and explain Sir Grout processes and how we will resolve their issues.
- Manage the company's financial health, including budgeting, forecasting, and cost control measures.
- Ensure compliance with industry regulations, safety standards, and company policies.
Requirements
- Proven Leadership Experience: Demonstrated success in a leadership role within the service industry, preferably in home services or related construction fields.
- Industry Knowledge: Familiarity with tile and grout restoration services or a similar construction/flooring/tiling industry.
- Strategic Thinker: Ability to develop and execute strategic plans to drive company success.