General Manager
Seva Hospitality · Sidney, OH · 6 days ago
ManagementFull-time
Benefits
- Health, dental, and vision insurance
- Employee hotel discounts across Seva Hospitality properties
- Flexible scheduling — availability varies by role
- Career growth opportunities within Seva Hospitality’s expanding portfolio
- Collaborative, guest-focused team culture
Responsibilities
- Lead all aspects of hotel operations, including front desk, housekeeping, food & beverage (where applicable), maintenance, and sales
- Own the property’s full P&L, managing revenue, expenses, labor costs, and capital expenditures in alignment with company targets
- Recruit, hire, onboard, and develop a high-performing team; foster a culture of accountability, growth, and genuine hospitality
- Drive revenue performance through effective pricing strategy, occupancy management, and local market awareness
- Ensure full brand compliance and successfully lead the property through quality assurance audits and brand inspections
- Build and maintain positive relationships with guests, local community partners, and key vendors
- Analyze daily, weekly, and monthly performance reports to identify opportunities and address gaps proactively
- Champion safety, cleanliness, and compliance with all local, state, and brand-mandated standards
Requirements
- 3–5 years of experience as a General Manager or Assistant General Manager in a branded or independent hotel environment
- Proven track record of managing P&L, driving revenue growth, and maintaining strong guest satisfaction scores
- Strong leadership and team development skills; experience managing departments across a full-service or select-service hotel
- Proficiency with hotel property management systems (PMS); franchise brand experience (IHG, Hilton, Marriott, or similar) preferred
- Flexible, hands-on leadership style with the ability to work across shifts as needed and maintain on-call availability
- Excellent communication, organizational, and decision-making skills