General Manager

About the role

We are seeking a General Manager to lead one of our properties. As GM, you are the heart of the operation — responsible for building a thriving team culture, delivering exceptional guest experiences, and driving financial performance. You’ll have the autonomy to shape your property’s identity while operating within Seva Hospitality’s values of family, intentionality, and care.

Responsibilities

• Lead all aspects of hotel operations, including front desk, housekeeping, food & beverage (where applicable), maintenance, and sales
• Own the property’s full P&L, managing revenue, expenses, labor costs, and capital expenditures in alignment with company targets
• Recruit, hire, onboard, and develop a high-performing team; foster a culture of accountability, growth, and genuine hospitality
• Drive revenue performance through effective pricing strategy, occupancy management, and local market awareness
• Ensure full brand compliance and successfully lead the property through quality assurance audits and brand inspections
• Build and maintain positive relationships with guests, local community partners, and key vendors
• Analyze daily, weekly, and monthly performance reports to identify opportunities and address gaps proactively
• Champion safety, cleanliness, and compliance with all local, state, and brand-mandated standards

Requirements

• 3-5 years of experience as a General Manager or Assistant General Manager in a branded or independent hotel environment
• Proven track record of managing P&L, driving revenue growth, and maintaining strong guest satisfaction scores
• Strong leadership and team development skills; experience managing departments across a full-service or select-service hotel
• Proficiency with hotel property management systems (PMS); franchise brand experience (IHG, Hilton, Marriott, or similar) preferred
• Flexible, hands-on leadership style with the ability to work across shifts as needed and maintain on-call availability
• Excellent communication, organizational, and decision-making skills

Benefits

• Health, dental, and vision insurance
• Employee hotel discounts across Seva Hospitality and IHG properties
• Career growth opportunities within Seva Hospitality’s expanding portfolio
• Collaborative, guest-focused team culture

Pay

$50,000-$70,000 per year