General Manager

Serv, a global executive recruitment partner, is hiring on behalf of our client, Maumee River Roofing, for a General Manager. Join the Team:Maumee River Roofing is a growing residential and commercial roofing company headquartered in Fort Wayne, Indiana. Currently generating approximately $6.5M in annual revenue, the company has an ambitious vision to scale to $15M over the next three years while maintaining profitability, accountability, and its people-first culture.This role represents a unique opportunity to help build the operational foundation that will support the next stage of growth. Reporting directly to Owner Sam Schwartz, the General Manager will become the operational leader of the business, allowing the owner to transition into a more strategic, relationship-focused role while ensuring the day-to-day operation continues to execute at a high level. To learn more please visit:https://maumeeriverconstruction.com/ Position Responsibilities:If you are a proven operational leader who enjoys building systems, developing leaders, and scaling growing businesses, this is an opportunity to make a lasting impact. You will lead the daily operations of the company, strengthen accountability across departments, and build the operational infrastructure necessary to support significant growth while preserving the culture that has made the business successful. This role includes:Own the day-to-day operations of the business across residential, commercial, office, marketing, sales, and production functionsLead and develop five direct reports while driving accountability through measurable KPIsBuild scalable operational systems, SOPs, documentation, and training processesImprove operational efficiency while maintaining strong profitabilityCoach leaders through performance conversations and ongoing developmentCreate alignment across departments to improve communication and executionPartner closely with the owner on strategic initiatives and future expansion opportunitiesHelp prepare the business for growth into additional geographic marketsFoster a high-accountability culture centered around teamwork, servant leadership, and continuous improvementSupport long-term leadership development throughout the organization Qualifications5+ years leading operations within construction, trades, field services, or a similar operational businessProven experience managing teams of 10+ employees while holding leaders accountable to measurable KPIsDemonstrated success building scalable operational systems rather than simply maintaining existing processesComfortable making independent decisions and leading difficult conversations when necessaryExperience scaling a business while maintaining culture and profitabilityConfident providing constructive feedback and challenging leadership when appropriateStrong leadership, communication, and organizational skills Preferred QualificationsRoofing, construction, restoration, or related trades experienceExperience scaling companies from approximately $5M to $15M+Commercial construction experienceExperience leading multi-location operationsExisting industry or vendor relationshipsExperience implementing SOPs, operational playbooks, and training systems Our Ideal Teammate Is Someone Who:Is proactive and accountableThinks strategically and executes consistentlyCommunicates with clarity and confidenceBrings a positive, growth-oriented mindsetIs highly organized and dependableEmbraces learning and feedbackCares deeply about doing great workLeads with humility and servant leadershipBuilds strong teams through accountability and coachingIs energized by creating systems that enable long-term growth Why Join Maumee River Roofing?Opportunity to become the first General Manager and help shape the future of the businessDirect partnership with an owner who recognizes the need to delegate operational leadershipStrong culture centered around gratitude, teamwork, and personal growthMeaningful influence over operations, leadership development, strategy, and future expansionGrowing company with a clear vision and significant career opportunityRelocation assistance available for the right candidate The Hiring ProcessWe take our hiring process seriously and evaluate candidates based on both capability and culture fit. Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled. That’s important for you, and it’s equally important for us. Below is a snapshot of what you can expect throughout our hiring process. Step 1: Introductory interview with a RecruiterStep 2: Interview with the FounderStep 3: Team interview with key members of the organizationStep 4: Test Project Location: Fort Wayne, Indiana Salary: Starting at $140,000 base salary plus KPI-based performance bonus and profitability bonus. Relocation assistance available.