General Manager

About the role

A well-established branded hotel near Fort Lauderdale's airport is seeking an experienced General Manager to lead daily operations and elevate the guest experience. This is a high-impact leadership role for a hands-on hospitality professional ready to manage a full-service property and drive both team performance and revenue growth.

What You'll Do

• Oversee all hotel departments — front desk, housekeeping, food & beverage, and maintenance — ensuring smooth, coordinated operations
• Lead, motivate, and develop staff at every level to build a strong, high-performing team culture
• Manage guest relations proactively, resolving concerns and delivering memorable, personalized service
• Drive revenue management strategies, including dynamic pricing and promotions, to maximize occupancy and profitability
• Manage budgeting, financial reporting, and cost controls while maintaining service quality
• Ensure compliance with health, safety, and hospitality standards
• Handle reservations and guest inquiries via multi-line phone systems with professional etiquette
• Partner with HR on staffing, training, performance evaluations, and employee engagement
• Use guest feedback and operational data to drive continuous improvement

What We're Looking For

• Proven supervisory experience in hotel management or resort operations
• Solid background in revenue management, budgeting, and HR practices
• Demonstrated leadership across multiple departments
• Excellent customer service skills with a welcoming approach for guests of all backgrounds
• Must have IHG experience

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount