General Manager

Retro Fitness Long Island is looking for a General Manager to run a high-volume business, lead a full team across sales, fitness, and operations, and set the standard for member experience.

What Success Looks Like In This Role

• Membership growth and retention
• Personal training revenue and appointment execution
• Clean, safe, high-energy operations
• Team performance and staffing stability

Responsibilities

• Lead daily operations across Sales, Fitness, Front Desk, and Club Cleaning
• Own membership growth, personal training revenue, and retention
• Build and hold accountable a high-performing team
• Reinforce Retro Fitness standards through daily example
• Be visible on the floor coaching staff and engaging members
• Resolve member issues with confidence and professionalism
• Manage schedules, payroll accuracy, and staffing coverage
• Track key metrics and manage the club to budget
• Partner closely with your Regional Manager on strategy and results
• Work flexible hours including early mornings, evenings, weekends, and holidays (except Christmas)

Requirements

• 2 to 3 years leading teams of 5 to 15 people
• 3 to 5 years in fitness, retail, or hospitality
• Proven experience driving sales and retention
• Comfortable owning performance metrics and budgets
• Strong communicator who can coach and correct in the moment
• High accountability and hands-on leadership style
• CPR certified or willingness to obtain within 30 days

Nice to Have

• Experience managing a multi-department gym
• Background in personal training sales
• Track record of improving club performance
• Desire to grow into multi-unit leadership
• Bachelor’s degree

Benefits

• 401(k) with company matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Free Retro Fitness membership
• Paid branded uniforms

Pay

Competitive base salary based on experience, plus monthly and quarterly bonuses tied directly to club performance. Personal training commissions provide additional earning potential.