General Manager

About the Role

Our team is seeking an awesome General Manager to step into a successful location that is 3 years-old, with excellent revenue-building skills (you can sell!), comfortable and love to lead a team, intuitively understand the retail environment, membership sales, autopay, add-on's, how to use marketing and in-store events to drive revenue. This is a busy location and the ideal candidate thrives in a fast-paced and flexible environment. We value work/live balance, monthly bonuses and provide attractive schedule options! Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the US. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.

Key Responsibilities

• Assist customers with their wellness issues related to need state, athletic performance, recovery, pain management, and general health
• Focus and concentration on revenue, membership and sales
• Educate customers about Restore's services and the health benefits they offer
• Deliver a superior customer experience
• Maintain, lead and coach a team of qualified wellness professionals
• Represent the Restore brand and our mission to bring Hyper Wellness® to as many people as possible
• Identify and grow current KPI's
• Meet the community's local recreational and top athletes and fitness enthusiasts at local events and generate interest in Restore's wellness services
• Participate in local health and fitness events
• Engage in both word-of-mouth and social media marketing
• Manage social pages
• Manage lead generation and first time visitors to convert them into members
• Keep staff up-to-date on current promotions, upcoming events, and store updates
• Communicate and maintain relationships with corporate staff and other managers in the network

Required Skills & Experience

• An affinity for sales. You need to enjoy the sales process and have a track record
• Client engagement. Know how to build and close sales
• Event planning
• Understand and be good at guest recovery, customer service
• Desire to make people feel better and pursue wellness
• Passion for fitness and athletic achievement
• Exceptional verbal and written communication skills. Charisma is appreciated
• Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers
• Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team
• Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
• Bachelors degree preferred

Compensation & Benefits

• Competitive salary
• Health benefits
• Monthly performance bonuses
• Access to complementary wellness services
• Opportunity for growth
• Vacation days