GENERAL MANAGER

Sahling Kenworth is seeking a talented individual for the General Manager role at our York, NE branch. This position is ideal for someone with previous experience in heavy-duty truck sales and a supervisory role, strong management and leadership skills, and effective communication abilities. Excellent benefits are offered, and this is a great opportunity to join a progressive work environment and a growing dealer group.

About the Role

You will have overall responsibility for the branch location, including maintaining a high level of customer satisfaction, meeting sales and profit targets, and fostering effective communication between all departments.

Responsibilities

• Hire and train a new and used sales force to meet branch sales and profit goals.
• Handle all sales activities for designated “House” accounts.
• Market trucks aggressively throughout the branch’s assigned territory.
• Evaluate truck sales departments’ performance against target goals and take corrective action as needed.
• Analyze the truck market and develop or revise sales and marketing plans to capitalize on current conditions.
• Establish and foster relationships with key outside businesses, including PACCAR, financial institutions, and vendors.
• Assign and manage truck sales territories in alignment with company goals and policies.
• Address personnel issues for the Truck Sales Department, including performance appraisals, improvement plans, and disciplinary actions.
• Facilitate customer relations by addressing concerns and mediating solutions.
• Schedule and facilitate weekly meetings with new and used truck department managers and staff.
• Coordinate with the factory regarding new truck orders and inform sales staff and customers as appropriate.
• Review and approve all new truck sales deals, authorize credits and chargebacks, and ensure profitability of F&I contracts.
• Follow up and collect vendor credits and allowances in a timely manner.
• Train and appraise sales staff to ensure productivity and adherence to company goals.
• Serve as Team Leader for the Branch Operating Team with final authority on all operating decisions.
• Provide management information to the Executive Committee, including sales forecasts and market trends.
• Establish financial and operating objectives for new and used truck sales in the branch.
• Prepare, review, and adjust operating and capital budgets for the Branch Truck Sales department.
• Interview and hire new and used sales staff and recommend department managers to the Executive Committee.

Requirements

• Two or four-year technical degree preferred.
• Minimum of 10 years of experience in the heavy-duty transportation industry, with at least 5 years in a supervisory role.
• Demonstrated written and verbal communication skills.
• Management skills, including strategic plan development, decision-making, and program implementation.
• Supervisory skills, including coaching, training, and motivating subordinates to meet department goals.
• Extensive product knowledge to assist customers and sales staff with purchase decisions.
• Ability to prioritize and manage multiple projects simultaneously.
• Ability to establish and meet standards and deadlines for self and others.
• Basic computer skills.
• Valid Commercial Driver’s License with a good driving record.
• Ability to work in a dealership environment, including 8–12-hour workdays with extended hours as needed, frequent sitting, walking, and standing.
• Occasional lifting, stooping, bending, pushing, or pulling of up to 50 lbs.

Benefits

Excellent benefits offered.