General Manager
Potbelly Sandwich Works · Garland, TX · Yesterday
ManagementFull-time
What’s In It For You
- Competitive pay with performance-based annual raises!
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commute Benefit Program
- Retail Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
Job Duties And Functions
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities. Create and implement effective development plans
- Interview, select and hire great people who represent Potbelly Values
- Develop and maintain Good Vibes culture that fosters strong attraction & retention
- Effectively schedule Associates, Certified Trainers and Shift Leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Create a marketing plan. Lead local shop marketing to increase sales
- Control assigned P&L line items
- Must spend 80-90% of time on the shop floor in the Front of the House
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints/issues