General Manager

Duties and Responsibilities

• Partners with senior leadership and functional teams to support the integration of Point Broadband and Clearwave Fiber operations, ensuring consistent execution of operational standards, business priorities, and cultural alignment across the combined organization.
• Management responsibility for the day-to-day operations of the system(s) including financial, technical, franchise relations, vehicles, customer relations and local customer service.
• Provides leadership and direction to local staff, including but not limited to hiring, disciplining, motivating and assessing management performance, and identifying developmental needs and solutions.
• Works in conjunction with the Senior Leadership Team to create the expense and capital operating budget. Responsible for attainment of budget objectives in compliance with company policies including monthly forecasting and variance analysis.
• Works in conjunction with the FOVP to establish the strategic development and tactical execution of the business plan including short term and long-term objectives for the system.
• Reviews key performance indicator reports and financial statements to determine performance against objectives and then revise objectives and establishes action plans to meet objectives.
• Works in conjunction with the FOVP and COO with planning, developing and execution of financial strategies, staffing strategies and public relations strategies that support business objectives.
• Verifies, monitors, and approves all expense and capital expenditures before submission to FOVP.
• Ensures adherence to accounting procedures at local levels (cash controls, accounts payable, inventory, etc.).
• Interacts with public officials, government officials and other legal or industry representatives on behalf of the Company at the system level.
• Implements and represents corporate policies and procedures at the system level.

Qualifications

• Bachelor’s degree (B.S.) from four-year college or university and seven to ten years of related experience, including two years of operations management, or equivalent combination of education and experience.
• Computer Skills: MS Office software, business or general ledger software, Internet, e-mail, and database software as required.

Physical Demands/Working Conditions

• Regularly required to talk, hear, and communicate effectively.
• Required to use hands to type, handle objects and paperwork.
• Required to reach and hold on to items at chest level or reach above the shoulder.
• Required to use close vision, be able to focus, and see colors.
• The employee generally works in an indoor office environment.
• Overtime may be required and attendance at evening or weekend company functions and events and/or public relations functions and events are expected.
• Travel to other locations may be required.

Benefits

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance *Applicable by Position*
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*