General Manager

About the role

Lead a team that creates lasting memories for customers by providing a safe, healthy, and fun family experience at Get Air Trampoline Park in Waterloo. Oversee all park operations in a fast-paced environment featuring wall-to-wall trampolines, ninja obstacle courses, foam pits, trampoline dodgeball, and more.

Responsibilities

• Oversee all park operations
• Manage, hire, and train employees
• Strive to meet and exceed key performance indicators to increase park profitability
• Clean and maintain equipment and the building
• Buy and order operating supplies through various vendors
• Handle customer service issues
• Control park expenses
• Reach out to community members to market the business

Requirements

• Bachelor’s degree or two or more years of management experience
• Strong decision-making, oral and written communication, conflict management, customer service, and organizational skills
• Ability to stand and walk for long periods
• Ability to lift and carry up to 50 pounds
• Willingness to work nights, weekends, and some major holidays

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay

Up to $85,000/year, consisting of a $65,000–$75,000 base salary plus tips, bonuses, and commissions.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Paid holidays