General Manager

Job Summary

PharmaCann, Inc. is seeking a General Manager to lead a single retail store, focusing on hospitality, product, and operations. Key responsibilities include meeting sales goals, building a high-performing team, and driving profitable growth.

Performance Duties and Responsibilities

• Meet or exceed sales, profitability, and operational goals
• Forecast and adjust payroll to optimize productivity and achieve targets
• Develop and maintain a cohesive team culture
• Assess, recruit, and screen talent
• Drive customer loyalty and increase return visits
• Interpret financial and operational reporting regularly
• Identify and implement strategies to improve business performance
• Ensure compliance with company policies and procedures
• Support continuous improvement initiatives
• Project a positive organizational image
• Embody PharmaCann’s culture and values

Qualifications

• Minimum 21 years of age
• Bachelor’s degree in business or operations management or related field preferred
• 5+ years of managerial experience, preferably in a retail-based industry with a customer-centric approach
• 1+ year of PharmaCann Management experience considered
• 2+ years of Dispensary Management experience considered
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results and analyze selling reports
• Comfortable making decisions and mediating conflict within a team environment
• Exceptional interpersonal, communication, and customer service skills
• Proficient in Windows-based software such as Excel, Word, and Outlook