General Manager

Job Description

The General Manager is responsible for leading through PharmaCann’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The GM leads a team of dispensary managers who specialize in DOR’s (division of responsibility) and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned).

Performance Duties and responsibilities or (Essential Functions)

• Meet or exceed goals related to total store sales, profitability, and operational excellence
• Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload
• Create a team that embodies the PharmaCann brand by delivering exceptional service and driving customer loyalty therefore increasing return visits
• Review and interpret financial and operational reporting regularly, including store visit and audit results
• Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
• Create an environment that inspires and encourages the growth and engagement of associates
• Model an environment of open communication by sharing enterprise strategy and corporate messaging to associates
• Create a cohesive work environment
• Affordability of the position starts at $65,000/yr

Qualifications

• Minimum 21 years of age
• Bachelor’s in business or operations management or a related field preferred
• 5 + years of managerial experience preferably in a retail-based industry with a customer-centric approach
• 1+ year PharmaCann Management experience will be considered
• 2+ years Dispensary Management experience will be considered
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfortable and confident in making decisions and mediating conflict within a team environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
• Exceptional interpersonal, communication and customer service skills
• Demonstrated ability to identify top talent and train/develop/retain great people
• Proficient in windows - based software such as Excel, Word and Outlook
• Business Acumen
• Communication Proficiency
• Ethical Conduct
• Leadership
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check