General Manager
Pembroke & Co. · Reading, PA · 1 mo ago
On-siteManufacturingFull-time
Position Overview
Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands‑on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day. This position entails a 5.5‑day work week, with Sundays being required. The brand's peak hours are during lunch & dinner. There are growth opportunities within 1 year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.
Responsibilities
- Team Leadership: Manage the recruiting, hiring and training of team members; build a positive, accountable team culture; provide ongoing feedback, recognize performance and resolve team concerns.
- Operations & Guest Experience: Create a guest‑first culture and lead by example to deliver excellent service; maintain brand standards, cleanliness, and food safety; ensure proper staffing to keep shifts running smoothly and efficiently.
- Business & Financial Performance: Drive sales and execute local marketing efforts; control labor, food costs, and cash handling; review performance and take action to improve results.
- Administrative & Operational Support: Manage scheduling, payroll, inventory, and ordering; forecast staffing and business needs; complete basic reporting and admin tasks.
Requirements
- High school diploma (or equivalent).
- Experience managing a QSR or restaurant (required).
- ServSafe Certification (preferred).
- Strong communication and leadership skills with a demonstrated understanding of confidentiality.
- Ability to work in a fast‑paced, hands‑on role.
- Basic math, problem‑solving, and computer skills.
- Reliable transportation.
Benefits
- Relocation assistance.
- Bonus based on performance.
- Training & development.
Schedule
5.5‑day work week with required Sundays; peak hours are during lunch and dinner.