General Manager

About Us

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions.

Responsibilities

• Oversee all hotel operations, ensuring guest satisfaction, safety, and compliance with brand standards.
• Manage hotel staff across all departments, providing leadership, training, and support.
• Monitor financial performance and implement strategies to improve profitability.
• Develop and execute sales and marketing strategies to increase occupancy and revenue.
• Ensure the hotel complies with all legal and regulatory requirements.
• Handle guest feedback and complaints, ensuring high levels of satisfaction and loyalty.
• Work with department heads to create operational plans and set performance goals.
• Foster a positive workplace culture and ensure ongoing team member development.
• Manage inventory and ordering, ensuring efficient and cost-effective operations.

Requirements

• At least 4 years of General Manager experience required.
• Prior Hilton brand experience is required.
• Strong leadership and financial management skills.
• Excellent communication and interpersonal abilities.

Benefits

• Immediate medical, vision, and dental benefits starting on your very first day.
• Generous bonus plan based on a percentage of annual base salary.
• Save for the future with our 401(k) plan, including a 50% company match on contributions up to 6% of annual salary.
• Paid time off (PTO) for all team members, including bereavement leave and parental leave.
• Monthly fitness and health program, up to $120/month reimbursement.
• Monthly cell phone reimbursement.
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

Location: 131 Columbus Ave, Cary, NC 27518