Jobs · Management · Indiana

General Manager

Park Hyatt · North Township, IN · 2 wk ago
ManagementFull-time

About the role

We are seeking an experienced and hands-on General Manager to lead Park Hyatt Maldives Hadahaa. This role is directly responsible for overseeing all resort operations, with a strong focus on guiding the Sales & Marketing departments to drive occupancy and revenue performance.

Responsibilities

  • Interview and hire senior management team members
  • Oversight of disciplinary actions as needed
  • Ensure exceptional guest service standards
  • Uphold operational excellence
  • Champion best practices in environmental sustainability
  • Manage daily resort operations to achieve planned goals for operational integrity, measured by revenue, profits, and RevPAR index
  • Maintain company standards for guest satisfaction, associate satisfaction, quality assurance, property maintenance, and asset protection
  • Demonstrate professional leadership to associates, guests, sales partners, community representatives, vendors, and competitors
  • Monitor compliance with government regulations and industry best practices

Qualifications

  • Minimum 8–10 years of progressive leadership in luxury hospitality
  • Strong knowledge of multi-department resort operations, financial management, and strategic planning
  • Proven commercial acumen in market positioning, distribution strategy, revenue optimization, and owner returns
  • Demonstrated success in driving revenue growth, guest satisfaction, and operational excellence
  • Exceptional interpersonal skills with the ability to inspire and motivate diverse teams
  • Experience building trusted relationships with ownership groups, corporate stakeholders, and local communities
  • Deep understanding of luxury guest expectations, service standards, and global hospitality trends
  • Excellent communication, problem-solving, and decision-making abilities
  • Strong knowledge of health, safety, regulatory compliance, and sustainability best practices

Benefits

The successful candidate will enjoy competitive compensation, comprehensive benefits package, and opportunities for career growth within the Hyatt organization.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible work hours to accommodate the unique demands of a remote island destination.

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