General Manager

About the role

The General Manager at Papa John’s is responsible for overseeing all aspects of the restaurant including operations, customer service, and team leadership.

Responsibilities

• Oversee daily operations to ensure smooth service and quality product delivery
• Lead and motivate a team to achieve sales targets and maintain high standards of customer service
• Manage inventory, ordering, and waste reduction to optimize efficiency and profitability
• Ensure compliance with health and safety regulations and company policies
• Develop and implement strategies to enhance the customer experience and increase brand loyalty
• Collaborate with other departments to align goals and support the broader organizational objectives

Requirements

• Bachelor's degree preferred, or equivalent combination of education and experience
• Proven track record of managing a team and achieving business goals
• Experience in the foodservice industry, preferably in a management position
• Strong leadership skills and ability to inspire and motivate teams
• Excellent communication and interpersonal skills
• Ability to work flexible hours including weekends and evenings

Qualifications

• Minimum 5 years of relevant experience in a managerial capacity
• Experience with point-of-sale systems and restaurant management software
• Knowledge of food safety and sanitation practices

Skills

• Strategic thinking and problem-solving abilities
• Customer service orientation and strong interpersonal skills
• Effective time management and organizational skills
• Ability to work independently and as part of a team

Benefits

• Comprehensive health insurance coverage
• 401(k) retirement plan with company match
• Flexible spending accounts for healthcare and dependent care
• Generous paid time off policy
• Professional development opportunities

Pay

$60,000 - $100,000 per year

Schedule

Variable schedule to accommodate restaurant operations