General Manager

About the role

The General Manager at Nothing Bundt Cakes leads the team and oversees all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The role aims to drive sales and profitability while ensuring high-quality cakes, a warm, welcoming environment, and superior service.

Responsibilities

• Directs the team and day-to-day operation
• Manages the guest experience
• Oversees cake production
• Presents the brand and merchandise
• Maintains the work environment
• Manages P&L and inventory control

Requirements

• Understands basic retail math and P&L principles
• Interprets and analyzes business and financial data
• Leads with a guest focus and exhibits strong interpersonal skills
• Delegates duties, communicates expectations, directs others' work, and manages performance
• Is highly organized and resourceful, balances multiple priorities, and demonstrates strong follow-up skills
• Demonstrates strong problem-solving and learning agility
• Works flexible shifts, including early mornings, evenings, weekends, and holidays

Qualifications

• High school diploma or GED
• Leadership experience managing teams, business operations, and the guest experience in retail, hospitality, or foodservice industries
• Success in hiring and developing teams, creating a superior service environment, and achieving financial objectives
• Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs
• Foodservice safety training certificate (or required to obtain within 30 days of employment)
• Basic proficiency in Microsoft Word, Excel, and Outlook

Skills

• Understands basic retail math and P&L principles
• Interprets and analyzes business and financial data
• Leads with a guest focus and exhibits strong interpersonal skills
• Delegates duties, communicates expectations, directs others' work, and manages performance
• Is highly organized and resourceful, balances multiple priorities, and demonstrates strong follow-up skills
• Demonstrates strong problem-solving and learning agility

Benefits

• Great operating hours
• Cake discounts
• A fun and enjoyable work environment
• A place to make new friends
• Opportunities to celebrate and bring joy to the community

Pay

N/A

Schedule

N/A

Benefits

N/A

Skills

• Understands basic retail math and P&L principles
• Interprets and analyzes business and financial data
• Leads with a guest focus and exhibits strong interpersonal skills
• Delegates duties, communicates expectations, directs others' work, and manages performance
• Is highly organized and resourceful, balances multiple priorities, and demonstrates strong follow-up skills
• Demonstrates strong problem-solving and learning agility

Education, Certifications and Work Experience Requirements

• High school diploma or GED
• Leadership experience managing teams, business operations, and the guest experience in retail, hospitality, or foodservice industries
• Success in hiring and developing teams, creating a superior service environment, and achieving financial objectives
• Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs
• Foodservice safety training certificate (or required to obtain within 30 days of employment)
• Basic proficiency in Microsoft Word, Excel, and Outlook

Must Have

• Flexible to work various shifts, including early mornings, evenings, weekends, and holidays

Apply now

Joy is the job.