General Manager

Duties/Responsibilities

• Ensuring that our restaurant is fully and appropriately staffed at all times
• Interviews, trains, counsels, and coaches staff
• Ensures all training materials, development and schedules are being followed
• Clearly communicates with all Team Members
• Ensures a harassment-free environment for all Team Members
• Manages and makes adjustments to labor on a shift-to-shift basis while ensuring we don't harm the Guest experience
• Achieves budgeted sales and profit goals
• Maintains operational excellence so our restaurant is running efficiently and effectively
• Ensures that all laws, regulations, and guidelines are being followed
• Creates a restaurant atmosphere that both patrons and employees enjoy
• Variety of other tasks as needed

Requirements

• Previous experience as a restaurant manager
• Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
• Great leadership skills
• Familiarity with restaurant management software
• Demonstrated ability to coordinate a staff
• Exhibits a neat, clean, and professional image at all times
• Genuinely hospitable, warm, sensitive, and polite to our Guests
• Excellent problem resolution/Guest recovery skills
• Attention to detail/organized
• Able to work while standing and moving at a rapid pace for 10 hours as the job requires
• Dependable, trustworthy
• Team player