General Manager

Responsibilities

• Serve as a working lead, coordinating activities of janitors/housekeepers engaged in cleaning and/or maintaining buildings and facilities.
• Use and operate standard commercial cleaning equipment (e.g., scrubbers, shampooers, buffers/polishers, extractors, wet/dry vacs, steam cleaners, and others).
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance and evaluations; address complaints and resolve problems; manage and approve time sheets.
• Afford and monitor a safe working environment throughout the facility for all employees by complying with all company safety and risk management policies and procedures.
• Maintain productivity and provide suggestions for increased service or productivity.
• Coordinate routine responsibilities of employees; responsibility for specific work or functional activities as directed by on-site management.
• Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution. Develops and directs the maintenance of such typically required business reports, administrative matters, or materials as budgets, budget expenditures, operational reports, cost analysis, operational documentation, etc.
• Track financial data, reports, forecasts, and expenditures to achieve optimum efficiency and economy of operations.
• Support an active safety program and participate in regular safety meetings and trainings.
• Report all accidents and injuries in a timely manner.
• Adapt procedures, processes, tools, equipment, and techniques to meet the requirements of the position.
• Supervise staff.

Qualifications

• High school diploma or GED equivalent.
• Three (3) years of general manager experience in a hospitality, health care, K-12, or senior living environment.
• Minimum of two (2) years of EVS management directly supervising a team of at least 10 employees.
• Demonstrated working knowledge of standard commercial cleaning equipment and general cleaning processes.
• Must have a valid driver’s license and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.
• Intermediate computer skills using Microsoft Office, Outlook email, and common software applications.
• Contract requires employees to speak, understand, read, and write English.
• Prioritizes multi-site janitorial/housekeeping operations management experience.
• Housekeeping/janitorial experience in K-12 school district environments.