General Manager

Essential Functions

• Direct and assist the Chef Manager and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation.
• Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met.
• Oversight of all aspects of catering operations including assisting the catering team as needed.
• The General Manager will assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs.

Operations

• Maintain vendor and client relationships.
• Oversee all aspects of supplies, equipment and work areas.
• Arrange for all equipment purchases and repairs.
• Work closely with the Chef regarding the purchasing of all food or other supplies as needed.
• Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services.
• Responsible for all essential functions of payroll processing and other financials.
• Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff.
• Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained.

Financial

• Manage department controllable expenses and adhere to budgetary guidelines.
• Ability to generate financial reports and P&L analysis and reporting.
• Develop operational forecasts and manage all unit accounting functions.
• Oversight of inventory management and updating price fluctuation.

People

• Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement.
• Manage and motivate employees through continuous communication and encouragement.
• Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service.
• Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers.

Skills And Aptitude

• Excellent verbal and written communication skills.
• Customer/Client Focus.
• Problem Solving/Analysis - think outside of the box mentality.
• Leadership and development - mentor.
• Team Oriented and team builder.
• Project Management.
• Able to lift/pull 40 pounds.

Required Education And Experience

• Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience.
• 5 - 7 years’ experience in a Senior Living General Manager Role.

Eligibility Qualifications

• ServSafe Certification.
• Choke Safety Certification.
• Allergen Awareness Certification (MA).