General Manager

About the role

We’re looking for a motivated, high-energy General Manager who thrives in a fast-paced environment and is committed to developing people, driving results, and leading by example. As General Manager, you’ll be responsible for the overall success of the restaurant by leading daily operations, developing your team, and delivering exceptional financial and operational results.

Responsibilities

• Recruit, interview, hire, and retain top talent
• Build, coach, and develop managers and team members through ongoing training and mentorship
• Foster a positive, high-performance culture built on teamwork, respect, and accountability
• Conduct performance reviews, provide coaching, and administer fair and consistent corrective action when needed
• Delegate responsibilities while maintaining clear communication and accountability
• Deliver an outstanding guest experience every day
• Lead your team to provide fast, friendly, and accurate service
• Resolve guest concerns professionally and promptly
• Continuously improve guest satisfaction and loyalty
• Ensure excellence in food quality, cleanliness, food safety, maintenance, and restaurant appearance
• Maintain compliance with all health and sanitation standards
• Oversee inventory, ordering, scheduling, payroll accuracy, and labor management
• Execute company initiatives, menu rollouts, and operational programs successfully
• Drive sales growth and profitability
• Analyze profit and loss statements to identify opportunities
• Control labor, food costs, waste, and operating expenses
• Forecast business trends and plan staffing and inventory accordingly

Requirements

• Minimum of 2 years of restaurant management or General Manager experience
• Proven leadership experience in a high-volume restaurant environment
• Excellent communication and coaching skills
• Strong organizational and time management abilities
• Ability to analyze financial reports and manage profitability
• Experience with POS and inventory systems
• Proficiency with Microsoft Office and basic computer applications
• High school diploma required; college degree preferred
• ServSafe Manager Certification (or ability to obtain)

Physical Requirements

Ability to stand and walk for extended periods. Lift and carry up to 50 pounds. Frequent bending, reaching, stooping, and lifting. Comfortable working in varying temperatures and a fast-paced restaurant environment. Availability to work approximately 40+ hours per week, including evenings, weekends, and holidays as business needs require.

Qualifications

Excellent communications, supervisory, and guest service skills. Computer literacy; comfortable with Microsoft Office Software. Must have a valid driver's license and insurance.

Company Overview

CKJ Management Company is a dynamic and growth-oriented restaurant franchise operator with a strong presence across the Southern United States. CKJ Management owns and operates a diverse portfolio of quick-service and fast-casual dining brands. With locations spanning Texas, Mississippi, Alabama, and Florida, CKJ Management is committed to delivering exceptional guest experiences, operational excellence, and community engagement across all of its markets.