General Manager

About the role

Network Imaging Systems specializes in the service, support, installation, and relocation of MRI and CT imaging equipment. We are a growing, ISO 9001-certified company seeking a hands-on General Manager to help oversee daily business operations, customer support, inventory and purchasing activities, project coordination, and operational growth initiatives.

Responsibilities

• Oversee and support daily business operations
• Cook up workflows and operational efficiency
• Develop, track, and report on KPIs
• Aid ownership with forecasting and operational decision-making
• Coordinate purchasing activities and vendor relationships
• Monitor inventory levels and support inventory control processes
• Track parts orders and ensure timely fulfillment
• Serve as a primary point of contact for customers
• Support sales activities and customer follow-up
• Oversee customer invoicing and accounts receivable follow-up
• Support and maintain ISO 9001 quality processes

Qualifications

• 5+ years of experience in operations management, service operations, inventory management, purchasing, project coordination, or business administration
• Experience in medical equipment, industrial equipment, manufacturing, distribution, automotive, HVAC, construction equipment, technical service organizations, or other parts and inventory-based businesses
• Experience managing purchasing, inventory, and vendor relationships
• Experience with customer invoicing and accounts receivable processes
• Experience developing KPIs and operational reporting
• Familiarity with ISO 9001 quality systems preferred
• Working knowledge of QuickBooks, Excel, and CRM systems
• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, Project Management, Management, or a related field preferred. Equivalent industry experience will be strongly considered.