General Manager

Reports to

Area Manager

Pay

$65k - $90k

Benefits

• Competitive pay and Quarterly bonuses to recognize your impact
• Medical, dental, and vision insurance to keep you healthy and thriving
• Commuter benefits to make life easier
• Employee discounts and free NAYA meals — because we believe in enjoying what we serve
• Growth opportunities at every level — we invest in developing leaders from within
• More on the way!

What You’ll Do

• Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.
• Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.
• Responsible for creating a culture of development in the restaurant.
• Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.
• Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment.
• Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards.
• Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.
• Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members.
• Controls inventories of food, equipment, smallware, and report issues as necessary.
• Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation.
• Sets up and controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Utilizes daily, weekly, quarterly, and annual financial reporting tools.
• Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.
• Supports any marketing initiatives and promotions.

Who You Are

• 5+ years of restaurant management/leadership operations experience
• Strong leadership, analytical and problem-solving skills
• Superior interpersonal skills and ability to earn trust and respect from colleagues and staff
• Exceptional financial acumen
• Thrives in a constantly evolving, fast-paced environment
• Strong written and verbal communication skills
• Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed
• Ability to access and accurately input information using a moderately complex computer system
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day