General Manager

About the role

National Corporate Housing is seeking an experienced General Manager to lead and oversee the day-to-day sales and operations of one of our local offices. In this high-impact leadership role, you will drive financial performance, market visibility, and customer loyalty through strong business acumen, team development, and strategic execution. The ideal candidate is results-driven, service-oriented, and passionate about mentoring and managing cross-functional teams to achieve long-term success. At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.

Responsibilities

• Achieve year-round profitability of the market
• Hire, manage, and develop high-potential associates
• Lead, manage, and hold sales and operations team members accountable
• Drive the success of the business development team, including outside salespeople
• Attend sales calls and deliver presentations
• Achieve guest satisfaction survey score goals
• Review client and guest relations issues and resolve when necessary
• Perform periodic inspections to ensure inventory meets quality standards
• Gain market visibility and increase market share for the Company
• Participate in industry and local market networking opportunities
• Build local property partnerships and negotiate fees, terms, and rental rates
• Develop and implement short- and long-term strategic plans that align with organizational goals
• Ensure the market adheres to Company standards and policies
• Manage budgets and P&L, including active participation in the annual budget preparation process
• Review and/or acquire new housing inventory as needed
• Maintain appropriate marketing materials for the market through collaboration with the marketing team
• Other duties as assigned

Qualifications

• Bachelor’s degree is ideal
• Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus

Skills

• Strong communication and presentation skills
• Excellent customer service skills
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Some travel may be required

Pay

Competitive Base Salary $86,100‑$102,600 annual salary; Annual performance‑based bonus of up to 10% of the Market’s Net Income based on