General Manager

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Cover daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of three years’ experience as a manager supervising and running a fixed-cost transit property/operation.
• Must have labor/union(s) negotiations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety, DOT, and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills, and a high degree of multitasking skills.

Talent Requirements

Talent Requirements: College degree or equivalent business management experience. Management experience required. Must have a minimum of three years’ experience as a manager supervising and running a fixed-cost transit property/operation. Must have labor/union(s) negotiations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety, DOT, and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills, and a high degree of multitasking skills.

Additional duties/responsibilities based upon individual contract requirements.

Additional duties/responsibilities based upon individual contract requirements.

Equal Employment Opportunity

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.