General Manager

About Us

Moby Dick House of Kabob is a fast-growing, fast‑casual brand with 34 locations and over 36 years of excellence in serving bold, authentic Persian and Mediterranean flavors. Our commitment to quality ingredients, exceptional hospitality, and a vibrant dining experience have made us a favorite among guests who keep returning for more. As we continue to expand, we seek passionate, driven leaders to join our team and help us take our brand to the next level, one unforgettable meal at a time!

Job Summary

Are you a passionate leader who thrives in a fast‑paced, guest‑focused environment? Moby Dick House of Kabob is looking for a high‑energy General Manager to lead one of our locations, develop strong teams, and drive operational excellence. In this role, you’ll oversee day‑to‑day operations, inspire your team, and ensure every guest enjoys an outstanding experience. You’ll be responsible for training, team development, and performance management while keeping the restaurant running smoothly and hitting key performance goals. If you’re ready to lead, grow, and serve excellence every day, we want to hear from you!

Reports To: Area Director

Schedule Expectations

Minimum 50 hours per week across at least 5 days. Schedule must include at least 2 closing shifts and 1 weekend shift per week (rotating days).

Responsibilities

• Review store performance and track against goal/budget:
  • Sales
  • Cost of Goods Sold (COGs)
  • Labor
  • Leadership Tracker
  • R&M Tracker
• Prepare for and attend weekly regional calls
• Create store labor schedules and submit for approval
• Review and approve all open invoices in Restaurant365 (R365)
• Conduct one‑on‑one meetings with each Assistant General Manager (AGM) and Shift Leader (SL)
• Attend monthly Profit & Loss (P&L) review with your Area Director
• Attend all quarterly in‑person GM meetings
• Participate in the Quarterly Budget Review (QBR) process
• Drive sales through local restaurant marketing
• Develop your team using Moby Dick’s training tools, mentorship, and support
• Maintain repair and maintenance; ensure store facilities are in good working order
• Control costs (COGs, labor, supplies, etc.)
• Ensure guest satisfaction and maintain an average of 4.5‑star ratings on Google, Yelp, and other review platforms
• Uphold company culture by fostering a workplace that aligns with Moby Dick’s values
• Manage staffing – hiring, firing, and wage adjustments

Benefits

• Company‑provided computer and expense credit card
• Quarterly bonus potential of 20% of base salary
• Group benefits (Health, Dental, Vision, Life Insurance)
• 3 weeks paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off