General Manager

About the role

At Mo’ Bettahs, we cherish our core values: Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values embody the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.

Responsibilities

• Lead the execution of the brand daily
• Competent in all FOH & BOH positions
• Responsible for the cleanliness of the restaurant, FOH & BOH
• Responsible for Same Store Sales growth
• Responsible for line speed to be measured using transaction times
• Serve as primary point of contact for all customer service matters and responsible for overall customer reviews
• Handle the execution of quality food following proper procedures and Mo’ Bettahs standards
• Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer
• Review weekly employee schedules
• Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.
• Have a thorough knowledge of the Mo’ Bettahs culture
• Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance
• Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook
• Perform other duties as assigned

Requirements

• Be at least 18 years of age
• High school diploma or GED
• Two or more years managing up to 40 team members in business or food management
• Proven track record of successfully promoting team members
• Experience in identifying and developing talent within a team
• Ability to make difficult personnel decisions
• Live by and possess the Mo' Bettahs Values
• Exemplifies the aloha spirit with our customers, team members, and vendors
• Exceptional attention to detail
• Collaborative, growth mindset and partnership oriented
• Excellent verbal and written communication
• Able to motivate and lead staff
• Willingness to obtain trainings and obtain certifications as needed
• Ability to multitask and complete tasks in a timely, accurate manner
• Valid driver’s license
• Regular and predictable attendance
• Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)

Working Conditions

• Position requires qualified individuals to see, hear and speak (verbally and audibly).
• Required to ascend and descend stairs; sit and stand for extended periods of time, lift up to 50 pounds, bend, stoop and kneel.
• May be required to work outside in various weather conditions.
• May be required to work on a computer for extended periods of time including viewing the screen, using a mouse and manipulating a keyboard with hands, reaching with arms.
• May be asked to drive or travel by car, air or other transportation for business purposes.
• Must be able to function effectively in a fast-paced working environment.
• Must be able to report to work responsive, free from sedatives, and in a non-sedative state.
• Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the essential functions of the job.
• Natural and regular stressors occur on the job.

Pay

• Base Salary - $55k - $70k
• Monthly Bonus Potential - $1,000 – Annual bonus potential $13,000 (based on hitting targets based on store metrics)
• Monthly Stay Bonus Potential - $2,250 – Annual bonus potential $29,250

Benefits

• Free Team Member Meals & Drinks While You Work
• Discount For You & Family/Friends When Not Working
• Health, Vision, Dental, & Life Insurance