General Manager

About the role

This franchisee-owned restaurant is seeking a General Manager to lead a high-volume location and ensure adherence to McDonald’s critical customer standards of Quality, Service, and Cleanliness. The General Manager will collaborate with leadership to set and achieve restaurant goals, lead a team of Department Managers, and drive operational excellence. This role involves hiring, developing, and coaching managers, as well as managing day-to-day operations including food production, guest service, inventory, budgeting, and safety compliance.

Responsibilities

• Lead all aspects of restaurant operations, including food production, guest service, and crew management
• Set restaurant goals and create actionable plans to achieve them
• Lead and manage People processes: recruiting, hiring, onboarding, staffing, and performance management
• Train, coach, and motivate Department Managers and Shift Managers
• Make critical business decisions around inventory, budgeting, and food ordering/costs
• Ensure food safety measures meet McDonald’s standards of excellence
• Maintain high standards for guest and employee safety
• Oversee operational needs, including maintenance plans to exceed standards

Requirements

• Previous General Manager experience, preferably in high-volume locations
• Background in quick-service restaurants, hospitality, or retail
• Minimum age of 18 years
• Strong commitment to excellence and workplace safety
• Customer service and support focus
• Effective communication and problem-solving skills in a fast-paced environment
• Food safety expertise

Benefits

• Competitive pay ranging from $45,000 to $65,000 based on experience
• Flexible scheduling within certain parameters
• Paid sick leave
• College tuition assistance (up to $3,000)
• Training and advancement opportunities
• Employee discounts and free meals
• Performance bonuses
• Up to 2 weeks of vacation