General Manager

About the role

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves! The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Responsibilities

• Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding, Staffing, Performance Management, and training, coaching and motivating
• Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Ensure food safety measures are set and achieved to McDonald's standards of excellence
• Maintain high level of standard for guest and employee safety
• Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

Qualifications

• Previous General Manager experience running high volume locations
• Background in quick service restaurants is strongly desired, or experience in hospitality or retail
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants

Skills

• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Benefits

• Competitive pay ranging $50,000-$65,000 a year
• Flexible scheduling
• Paid sick leave
• 2 weeks vacation (3 weeks after 1 year)
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Monthly and/or quarterly bonuses
• Health, dental, vision insurance
• 401k/401k matching
• 2 paid off Holidays
• And much more!